Skip Navigation

Los más reciente Ver colecciones Acerca

The Development and Use of Chatbots in Public Health: Scoping Review

Ver imagen

Background: Chatbots are computer programs that present a conversation-like interface through which people can access information and services. The COVID-19 pandemic has driven a substantial increase in the use of chatbots to support and complement traditional health care systems. However, despite the uptake in their use, evidence to support the development and deployment of chatbots in public health remains limited. Recent reviews have focused on the use of chatbots during the COVID-19 pandemic and the use of conversational agents in health care more generally. This paper complements this research and addresses a gap in the literature by assessing the breadth and scope of research evidence for the use of chatbots across the domain of public health. (AU)

Autor
Editor
Fuentes
Fecha
Region
Temas relacionados
Idioma
Tipo de recurso
Formato del documento
Categorias